SAFER-i™

1. Introduction

SAFER-i™ ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Transformation Platform.

By using the Platform, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name, job title
• Payment Information: Billing address, payment card details (processed by our secure payment provider)
• Operational Data: Form submissions, inspection reports, task details, ODSI scores
• Communications: Messages, feedback, support requests

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on Platform
• Location Data: GPS coordinates (when you submit forms with location enabled)
• Log Data: IP address, access times, error logs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send related information
• Send administrative notifications and updates
• Respond to your comments, questions, and support requests
• Generate analytics, insights, and ODSI calculations
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations
• Enforce our Terms of Service

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Within Your Organization: Data is shared with other users in your organization based on their roles and permissions.
• Service Providers: We use third-party services for hosting, payment processing, email delivery, and analytics. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, subpoena, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with hashed passwords
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Automated backup and disaster recovery

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination:

• Account data is retained for 30 days before deletion
• You may request immediate deletion of your data
• Some data may be retained longer for legal or compliance purposes
• Anonymized analytics data may be retained indefinitely

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, contact us at admin@safer-i.com

8. Cookies & Tracking

We use cookies and similar technologies to improve your experience:

• Essential Cookies: Required for Platform functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings

You can control cookies through your browser settings, but disabling certain cookies may affect Platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.

10. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of the Platform after such changes constitutes acceptance.

Contact Us

If you have any questions about this document, please contact the SAFER-i™ team:

SAFER-i™
Email: admin@safer-i.com
Website: https://safer-i.com

This document is governed by the laws of Singapore.